Fast, efficient and no hassle/pushy upsell! I had a laundry list of small items as well as a dead battery with corroded terminal and pulled in unannounced on a Tuesday afternoon. The office personnel were polite, knowledgeable, and fast! I had to leave car overnight to wait on a part, but had a text message at 8am with the full breakdown of the multipoint check. Color pictures and explanations at my fingertips on my phone for what was recommended or necessary. I was able to authorize which items I wanted while finishing my morning coffee. Within 24 hours of dropping off and not even a full business day since authorizing additional work, my car was ready! I arrived, paid and was out of the parking lot in 5 minutes! The BEST experience I have had at a mechanic, hands down. They will definitely get my repeat business!
Hi Tommy, Thank you so much for taking the time to write such a great review and share your positive feedback. We always aim to provide every customer with excellent service and quality auto repairs. We are happy we met your expectations. We appreciate your business and are here for whenever you need us!
- Chimney Rock Car Care