I have been going to this place for almost five years now and I wholeheartedly recommend this shop to everyone. As someone who runs a customer service oriented business, their knowledge, friendliness, and willingness go above and beyond, are leagues above many autoshops and stores in general. I can only remember one time when I went to an autoshop (it was a franchise and I needed the problem solved quick). Their service was frustrating, impersonal, indifferent. Worse, I walked away feeling unsure if they fixe my problem. From that point on, I intentionally gone out of my way to visit Chimney Rock Car Care with all my car maintenance, even though I have to go out of my way to do so. And do you know why? Because my car is an investment and if I need to someone to take car eof my investment, Im going to put my investment in the hands of honest, hard working, professionals I can trust. Shout out to Erin, Juan, Travis, and the entire team in the back for going above and beyond with my car, breaking down their expertise into something I can understand (because breaking down something foreign/complex to something laymen can understand is the true sign of expertise), and for making my time waiting in your lobby an experience I always look forward to.
Jesus, We can't thank you enough for your continued trust and confidence in our shop. We truly appreciate your support and high recommendation.
- Chimney Rock Car Care