Houston Auto Repair

I have been going to this place for almost five years now and I wholeheartedly recommend this shop to everyone. As someone who runs a customer service oriented business, their knowledge, friendliness, and willingness go above and beyond, are leagues above many autoshops and stores in general. I can only remember one time when I went to an autoshop (it was a franchise and I needed the problem solved quick). Their service was frustrating, impersonal, indifferent. Worse, I walked away feeling unsure if they fixe my problem. From that point on, I intentionally gone out of my way to visit Chimney Rock Car Care with all my car maintenance, even though I have to go out of my way to do so. And do you know why? Because my car is an investment and if I need to someone to take car eof my investment, Im going to put my investment in the hands of honest, hard working, professionals I can trust. Shout out to Erin, Juan, Travis, and the entire team in the back for going above and beyond with my car, breaking down their expertise into something I can understand (because breaking down something foreign/complex to something laymen can understand is the true sign of expertise), and for making my time waiting in your lobby an experience I always look forward to.

I went to Chimney Rock for a oil change and an inspection. I appreciated the customer service, the transparency of the costs, and the efficiency! Will definitely return.

Having a bad experience at Caliber Collision is what brought me to Chimney Rock Car Care. I came here to get my headlight fixed after Caliber failed to do so. Travis at Chimney Rock Car Care was so helpful and honestly gave me a big sigh of relief because I felt like he actually cared to help me in every way he could. Travis and Juan both were extremely knowledgeable and informed me of other things my car needed. They really broke everything down for me to understand. As a young woman, it’s difficult and uncomfortable for me to get my car maintenance because it was always hard to gauge if the seller was being honest with you or is just trying to take advantage because let’s be honest, I’m a fish out of water with anything car related LOL. However, Travis provided the most professional care I have ever experienced and his communication is outstanding! I will definitely be coming back for all of my future car maintenance!

Very nice experience...went for my state inspection and got it done in 30 minutes 👍