Great experience over all. I brought my BMW in for an oil/fluid change. The owner went over everything with me and got it done quickly and reasonably. No upselling at all. Billy took my call in the morning and was quick and to the point about the info I needed (time, scheduling, costs, etc) so I could get it handled quickly, I got their later than my appointment time right before they were closing but they went ahead and did the work anyway since I had called ahead without a fuss. His wife was working front of house and was helpful, knowledgeable and even helped me out with some advice and price of parts for a friend who wasn't going to get the work done there just to help out.