4

I've been to Chimney Rock Car Care multiple times now. Once for an oil change and another to get the plastic housing under the front of my car replaced. They can pretty much do everything for your car here. The lobby is well decorated with two TVs playing the news and another show. They offer free coffee and water to all customers which is really nice of them. The oil change was pretty straight forward. Had a coupon for $10 off that included a free tire rotation. Was a pretty sweet deal. I was in and out in 40 minutes. Replacing the plastic housing was a little bit more difficult. They first had to take a look under the car to see what all needed to be replaced and then call around to find prices for the parts that were needed which took 2 hours. I was waiting in the lobby the whole time and I still had to come back once they got the part. Overall this is a good location, there are a bunch of really cool people here. Things can be slow here and there but they do a great job.

5

I like them, Front desk lady has great communication skills & very nice mechanics. They always have a great attitude

5

It seems like it's a family business! Everyone from the couple who owns it to the staff was friendly. The location is great! I definitely recommend this store.

4

I have gone to Chimney Rock twice now for oil changes and most recently, brake work. In reading the other reviews, I see the most recent negative ones have to do with tires. I only go to Discount Tire for tire work, so I can't speak to that. I am a big fan of Chris, who has handled my appointment requests, arranged for my transportation to my office and is the one who calls me with follow up and letting me know my SUV is completed. Billy at the desk is a bit slow in his work, but I found him to be pleasant enough. I'm not sure what it is about the place - maybe it's just that I feel comfortable there for some reason. I have a good attitude with them and I get that in return. The 2nd time I took my car in, Chris said he was able to get a discount on a couple of the Brake parts and it did save me $30 from their cost estimate. Now, whether that was true or not and maybe the estimate was just high, it didn't matter to me. They could have still charged me the original estimate and I would have been fine. But, they didn't and I took that as a "nicety". I'm not sure that I'll take my SUV there for all engine work or not, but it is convenient and they've earned my trust so far!

5

For all of your car needs, could not recommend Chimney Rock Car Care more. Huge advocate of this place. Family owned, honest and EXCELLENT customer service. Anything from an oil change to repairs, etc. Ask for Erin or Garrett. They will take great care of you.

5

Always willing to go the extra mile. Trust the staff here to be honest and fast with diagnosis and repairs. Thanks !!

4

5

Went in to get my oil changed. They were prompt and able to find 3 more issues with my truck. Allowed me to walk out to see the issue. Gave their recommendation but did not push me into anything. Allowed me to really understand what needed done, what could wait, and how they were working on it. Best place I have been for my truck.

Thank you for the extremely kind words, Brendan. We are happy to hear that you had a great experience. We strive to give everyone a comfortable, relaxing, and informative experience. We look forward to seeing you again. We appreciate your support.

- Chimney Rock Car Care
5

Been going here for a couple years. Great service, always helpful and fast. Never heard of anyone having a problem with them.

5

Thank you Brandon, much appreciated!!!

- Chimney Rock Car Care

Schedule an Online Appointment

Let Us know how we can help you. Request an online appointment using the FORM below.

This is an appointment REQUEST and REQUESTED appointment times may not be available. You will hear from us shortly to confirm or request another appointment time.

If you would like a same day Appointment please call (713) 528-8343
 

Subscribe to our text messages!

The best way to stay in touch with us is by subscribing to our text message service! Be the first to know about our important updates and receive our exclusive offers. Enter your information below to join our text message communications list and never miss a deal.

Chimney Rock Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Chimney Rock Car Care (713) 840-8781 if you have any issues in accessing any area of our website.
2839 Chimney Rock Road Houston, TX, 77056 (713) 840-8781