I just called to see about replacing my front brake pads and they told me $650. RIP OFF!
Shannon, We're sorry to hear that you were disappointed with the quote you received. Our standard practice at our shop is to replace both brake pads and rotors as a comprehensive repair, which allows us to offer a 36,000-mile/36-month nationwide warranty. During your call, we explained to you that at our shop, we perform both brake pad and rotor replacements for a more effective and long-lasting repair. We understand that price is an important consideration, and we apologize if our quote did not align with your expectations. Our pricing is determined by several factors, including the quality of the parts we use, the expertise of our technicians, and the comprehensive brake service we provide. We strive to offer competitive pricing while ensuring that we deliver the highest level of quality and safety for our customers. We appreciate your feedback and encourage you to reach out to us directly so that we can further discuss your concerns and explore any possible alternatives or options that may better suit your budget.
- Chimney Rock Car Care